Help Salespeople Turn Marketplace Questions Into Better Conversations
Facebook Lead Assistant is included with every active Pro Car Finder plan where the Marketplace connector is available. It gives salespeople editable, vehicle-aware response suggestions while they stay in full control of every message.
Human Review. Every Message. Every Time.
Facebook Lead Assistant works only after the salesperson opens a Facebook Marketplace customer conversation. The salesperson pastes or selects the customer's message, receives three editable reply suggestions, and chooses which response to send—if any.
Suggestions can use the selected vehicle's verified inventory details, offer qualifying questions, and include appointment wording. The salesperson reviews and manually sends every response, then records the outcome so the whole team stays current.
Three Editable Reply Options
Generate three reply suggestions, choose one, and edit it to match your voice before sending.
Verified Vehicle-Aware Context
Use the selected vehicle's verified inventory details so responses reflect accurate information.
Suggested Qualifying Questions
Surface the buyer's needs, timeline, and intent with helpful qualifying questions.
Appointment-Response Guidance
Suggested appointment wording helps guide a conversation toward a showroom visit or test drive.
Human Review Before Sending
The salesperson reviews and manually sends every response. Nothing is posted automatically.
Outcome and CRM Tracking
Record interactions, appointments, sold outcomes, and notes—and send authorized leads to your CRM when configured.
Eight Steps, Fully Controlled by the Salesperson
Open the Conversation
The salesperson opens the customer conversation in their own Facebook Marketplace account.
Click Assist With This Lead
The salesperson chooses to use the Facebook Lead Assistant for the selected conversation.
Paste or Select the Message
The salesperson pastes or selects the customer's message they want help answering.
Receive Three Suggestions
The Assistant generates three editable reply suggestions that the salesperson can review.
Edit and Manually Send
The salesperson chooses, edits, and manually sends a response. Nothing is sent automatically.
Use Qualifying Questions
Suggested qualifying questions and appointment wording help keep the conversation moving.
Record the Outcome
The salesperson records the interaction, appointment, sold result, or notes in Pro Car Finder.
Send to CRM (With Consent)
With appropriate consent, an authorized lead can be sent to the dealership's configured CRM destination.
Included, and Turned Off When You Say So
Facebook Lead Assistant is included with every active Pro Car Finder plan where the Marketplace connector is available. Account administrators can turn the feature on or off for their organization, giving dealerships full control over whether and how their sales team uses reply assistance.
Included With Your Plan
No separate pricing, setup fees, or usage allowances. It is part of your eligible Pro Car Finder plan.
Administrator On/Off
Administrators can enable or disable the feature across the organization.
Salesperson In Control
Salespeople always review and manually send responses—nothing happens without their action.
What Facebook Lead Assistant Does Not Do
Facebook Lead Assistant does not automatically read or send personal Facebook Marketplace messages. The salesperson opens the conversation, chooses or enters the customer's message, reviews the suggestions, and manually sends each response. Pro Car Finder does not collect Facebook passwords and is not affiliated with or endorsed by Meta or Facebook.
Frequently Asked Questions
See Facebook Lead Assistant in Action
Tell us about your dealership and how your sales team handles Marketplace conversations. We'll show you how it works.
No Facebook passwords collected. No automatic posting or messaging through personal Facebook accounts.