Turn More Vehicle Inquiries Into Appointments
Pro Car Finder helps your team prepare and manage vehicle listings. AI Vehicle Concierge helps your dealership respond when interested buyers reach out through connected phone, website and messaging channels.
Your AI concierge can answer common questions, capture buyer information, qualify opportunities, schedule appointments and notify the right salesperson—24 hours a day.
AI Vehicle Concierge is an optional service. Facebook Marketplace messages are not accessed or answered automatically unless supported by an authorized integration.
What Is AI Vehicle Concierge?
AI Vehicle Concierge is an optional lead-response and appointment-support service for automotive dealerships, dealer groups, and eligible sales professionals. It helps manage incoming vehicle inquiries through supported communication channels, answer common questions using available dealership and inventory information, organize follow-up, collect buyer details, and help schedule dealership appointments.
It works alongside Pro Car Finder's inventory and Marketplace workflow. Pro Car Finder helps prepare and manage vehicle listings, while AI Vehicle Concierge helps your team manage supported customer conversations after shoppers express interest.
Your dealership remains in control. Staff can review activity, receive qualified lead information, and take over conversations whenever human assistance is needed.
- Vehicle Listed
- Shopper Inquires
- Concierge Responds
- Lead Qualified
- Appointment Requested
One Concierge. Every Step of the Lead Conversation.
From the first inquiry to a scheduled appointment, AI Vehicle Concierge supports each stage of a supported customer conversation.
Supported Communication Channels
Help manage inquiries through supported phone, website chat, SMS, and approved integration channels. Available channels depend on the dealership's configuration and service package.
Inventory-Aware Responses
Use available dealership and vehicle information to help answer common questions about inventory, price, mileage, features, availability, location, and dealership hours.
Lead Qualification
Collect useful buyer information such as vehicle interest, preferred contact method, trade-in interest, financing interest, and desired appointment time.
Consistent Follow-Up
Keep interested shoppers engaged with configured follow-up workflows while respecting consent, opt-out requests, and communication preferences.
Appointment Scheduling
Help interested prospects move toward the next step by collecting their details and assisting with dealership appointment scheduling around your configured hours.
Human Handoff
Route qualified opportunities to the right salesperson or department, and let staff take over conversations whenever human assistance is needed.
Simple Monthly Plans for Faster, More Organized Response
Each plan includes a monthly usage allowance, setup, and dealership-specific configuration. A qualifying Pro Car Finder subscription is required.
Concierge Starter
$399 one-time setup
A dependable entry-level concierge for dealerships that want faster responses and basic lead qualification.
- 200 AI voice minutes / month
- 400 SMS messages / month
- Common inventory & dealership questions
- Basic buyer qualification
- Customer information capture
- Appointment-request collection
- Dealership staff notifications
- Standard reporting
- One dealership location
Best for smaller dealerships and controlled pilot programs.
Concierge Pro
$699 one-time setup
A complete AI follow-up and appointment solution for active dealerships that want to convert more opportunities.
- 500 AI voice minutes / month
- 1,000 SMS messages / month
- Everything in Concierge Starter
- Appointment scheduling workflows
- Automated follow-up sequences
- Salesperson & department routing
- Custom dealership scripts
- Lead outcome tracking
- Enhanced reporting
- Priority support
- One dealership location
Recommended for most independent and franchise dealerships.
Concierge Elite
$999 one-time setup
Higher-capacity AI assistance for busy rooftops with greater call, messaging and follow-up volume.
- 1,000 AI voice minutes / month
- 2,500 SMS messages / month
- Everything in Concierge Pro
- Advanced call & lead routing
- Multiple appointment workflows
- Customized escalation procedures
- Priority workflow changes
- Advanced performance reporting
- Priority onboarding & support
- One dealership location
Best for high-volume dealerships with multiple departments.
Managing Multiple Dealership Locations?
Dealer groups can deploy AI Vehicle Concierge across multiple rooftops while maintaining separate inventory, staff, appointment rules and reporting for every location.
Pricing is customized according to the number of rooftops, expected usage and required integrations.
Request Dealer Group PricingMulti-rooftop setup begins at $1,500. Monthly pricing is customized.
AI Concierge for Individual Sales Professionals
Individual Pro Car Finder subscribers may add a limited personal concierge for lead capture, appointment requests and supported follow-up workflows.
$199/month + $299 setup
Ask About Individual ConciergeUsage limits apply. This service does not provide automatic access to personal Facebook Marketplace conversations.
Simple, Predictable Usage
Every plan includes a monthly usage allowance. If your dealership needs more capacity, additional usage is available without requiring you to change your entire plan.
We notify customers as they approach their included usage. Available account controls can help prevent unexpected usage charges.
What Your Setup Fee Includes
We configure and test your concierge around your dealership's actual processes. The goal is to provide a working customer-response system—not hand your team another tool that employees must figure out alone.
- Dealership-specific AI knowledge base
- Custom greeting and conversation scripts
- Inventory and appointment workflow configuration
- Business hours and escalation rules
- Calendar and notification setup
- SMS follow-up templates
- Department and salesperson routing
- Pro Car Finder connection
- Testing and quality assurance
- Initial team training
One Missed Opportunity Can Cost More Than an Entire Month
Vehicle shoppers often contact multiple sellers. The dealership that responds quickly, answers the right questions and makes scheduling easy has a better opportunity to win the appointment.
AI Vehicle Concierge helps your business provide a consistent first response—even after hours, during busy periods or when the sales team is unavailable.
Faster Responses
Engage supported inbound opportunities without waiting for someone to become available.
More Appointments
Help qualified buyers move toward calls, showroom visits and test drives.
Better Lead Routing
Notify the correct salesperson or department according to the customer's needs.
Consistent Follow-Up
Use dealership-approved scripts and workflows across supported communication channels.
From Inquiry to Appointment
Customer Reaches Out
A prospective buyer contacts the dealership through a supported phone, website chat, form or SMS channel.
AI Concierge Responds
The concierge answers common questions, captures customer information and determines what the buyer needs.
Lead Gets Qualified & Routed
The opportunity is matched with the appropriate vehicle, department or salesperson.
Appointment & Follow-Up
The concierge can request or schedule an appointment and notify dealership staff for human follow-up.
Dealership employees remain responsible for pricing commitments, financing disclosures, trade valuations, final availability and customer agreements.
Designed With Dealership Control in Mind
AI Vehicle Concierge operates through supported and authorized communication channels. Your dealership stays in control of customer conversations and data.
- Supports authorized phone, website chat, SMS, and approved integration channels
- No automatic access or response to personal Facebook Marketplace messages
- No Facebook or dealership password collection
- Human review and takeover available when configured
- Respects consent, opt-out requests, and communication preferences
- Dealership controls activity, lead data, and conversation handoff
Pro Car Finder and AI Vehicle Concierge are independent software platforms and are not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. or Facebook.
Frequently Asked Questions
Everything you need to know about AI Vehicle Concierge.
Ready to Turn More Inquiries Into Dealership Appointments?
Tell us about your dealership, lead volume and customer-response process. We'll recommend the appropriate concierge plan and build a workflow around your operation.
No Facebook passwords collected. No automatic publishing or messaging through personal Facebook accounts. AI Vehicle Concierge operates through supported and authorized communication channels.