Security & Compliance

Built to Keep Accounts, Inventory, and Data Safe

Pro Car Finder is designed for automotive organizations that need control, separation, and a clear line on who does what.

Agent and client reviewing a vehicle contract in a secure office
Our Principles

Independent Software You Can Rely On

Pro Car Finder is an independent software platform. We are not affiliated with, endorsed by, or sponsored by Meta or Facebook.

No Facebook Passwords

Pro Car Finder never collects Facebook passwords. You sign in to Facebook yourself and stay in control of your account.

No Dealership Passwords

We never collect dealership website passwords. Inventory is imported from authorized public sources you approve.

Inventory Separation

Inventory stays separated by dealership and rooftop, so different dealerships' vehicles never share reports or listings.

Role-Based Access

Separate view and change permissions, plus invite, revoke, and reassign controls for administrators.

Protected Connector Keys

Connector settings for each authorized inventory source are protected from unauthorized changes.

User Responsibility

Users remain responsible for their own listings, edits, boosts, removals, and compliance on Marketplace.

Facebook Lead Assistant

Salesperson-Controlled, Human-Reviewed Replies

Facebook Lead Assistant is included with Pro Car Finder and helps salespeople draft replies for conversations they have already opened. The salesperson reviews and manually sends every response. Dealerships and authorized users remain responsible for configuration, customer communication, human oversight, legal compliance, and the accuracy of dealership and vehicle information.

Salesperson-Initiated

The Assistant works only after the salesperson opens the Facebook Marketplace conversation and pastes or selects the customer's message.

No Personal Facebook Access

Facebook Lead Assistant does not collect Facebook passwords and does not automatically read or access personal Facebook Marketplace messages.

Human Review Before Sending

The salesperson reviews, edits, and manually sends every response. Nothing is posted automatically.

Administrator On/Off

Account administrators can turn Facebook Lead Assistant on or off for their organization.

Rooftop Separation

Inventory, dealership information, and reporting can remain separated by dealership or rooftop.

Approved Information

Suggestions can use the selected vehicle's verified inventory details made available through the customer's configuration.

Consent and CRM Delivery

An authorized lead can be sent to the dealership's CRM only when the destination is configured and the customer has provided appropriate consent.

Human Responsibility

Salespeople remain responsible for their responses, pricing, availability, and final customer commitments.

AI Assistance Requires Human Oversight

AI-generated responses may be incomplete, outdated, or incorrect. Dealership employees remain responsible for reviewing important information and confirming vehicle availability, pricing, incentives, trade values, financing terms, appointment details, and other material information with the customer.

  • Do not treat AI responses as binding vehicle offers
  • Do not use AI responses as legal, tax, lending, or financial advice
  • Confirm pricing, availability, and incentives before relying on them
  • Escalate sensitive, unusual, or disputed matters to an authorized employee
  • Maintain human responsibility for final customer commitments
  • Correct inaccurate information promptly when identified

How Customer Information May Be Processed

Operating Facebook Lead Assistant may require customer-submitted message content, vehicle information, appointment details, account configuration, and technical activity data to be processed by Pro Car Finder and approved service providers used to deliver AI reply assistance, hosting, and security.

The specific providers, data categories, retention practices, and contractual terms may depend on the selected features and service agreement. Customers should review the applicable Privacy Policy, Terms of Service, and account documentation before enabling the service.

What Facebook Lead Assistant Does Not Do

  • It does not collect Facebook passwords
  • It does not automatically read or send personal Facebook Marketplace messages
  • It does not guarantee Marketplace access or listing approval
  • It does not guarantee leads, appointments, sales, response times, or revenue
  • It does not independently communicate with customers
  • It does not provide voice calls, website chat, SMS, or email outreach
  • It does not create binding pricing, financing, trade-in, or vehicle commitments
  • It is not affiliated with, endorsed by, or sponsored by Meta or Facebook

Facebook Lead Assistant security and control features are separate from Facebook Marketplace access, eligibility, limits, and approval decisions.

Marketplace Access Is Controlled by Meta

Marketplace availability, listing limits, and approval decisions are controlled by Meta and may vary by account. Pro Car Finder does not guarantee listings, sales, leads, or compliance. Facebook and Marketplace are trademarks of their respective owners.

Pro Car Finder is an independent software platform and is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. or Facebook.