Turn more conversations into dealership opportunities.
Engage shoppers on your website, Facebook Messenger, Instagram and WhatsApp—with managed live chat and AI-powered options from LiveAdmins, brought to you by Pro Car Finder.
Conversations across the channels your shoppers already use
- Website Chat
- Facebook Messenger
- Chat-to-SMS
Pro Car Finder — Certified Partner with LiveAdmins
Real conversations, staffed around the clock
Managed agents engage shoppers, capture details, and hand off to your team.
You already work to bring shoppers in. Give them a reason to start a conversation.
Traffic is not the problem. The problem is everything that happens while your team is busy. A shopper lands on a vehicle page at 9pm and has one question. Your salespeople are with customers on the lot and cannot answer the phone. An ad campaign sends people to your site while nobody is watching the screen.
Questions that arrive after hours
Shoppers browse in the evening and on weekends. Without a way to ask, many simply move on to the next listing and never leave a trace for your team to follow up on.
Staff who are already with customers
Your best people cannot be on the lot and on the website at the same time. Coverage gaps happen exactly when interest is highest.
Traffic you paid to earn
Advertising sends shoppers to your pages. If nobody is there to greet them, that spend does not get a second chance.
Trained people, covering the hours your team cannot
- Agents trained on your business before launch
- 24/7 coverage across evenings, weekends and holidays
- Multilingual chat options
- Branded chat windows that match your store
- Lead alerts sent to your team by SMS or email
- Reporting on chat activity and lead volume
Managed chat is one option among several. The right fit depends on your store, your team, and the channels your shoppers use.
Your next buyer may start in a DM.
Shoppers ask questions wherever they already are. Connecting those conversations to the same team that handles your website chat means fewer people waiting and fewer questions going unanswered.
Facebook Messenger
Shoppers who message your dealership page can get a useful reply without waiting for someone to check the inbox. Conversations stay in the channel the shopper chose.
People who find your inventory through posts and stories can ask about a vehicle directly, and those questions reach your chat team instead of a personal inbox.
WhatsApp for Business gives shoppers a familiar way to ask about availability, appointments and next steps.
Chat-to-SMS
When a shopper leaves your website mid-conversation, Chat-to-SMS continues that same chat by text so the thread is not lost.
Channel availability and integrations depend on your selected solution and setup. Pro Car Finder does not access your personal social accounts and does not post to Marketplace on your behalf.
Tools that understand how a dealership conversation goes
A car shopper is not asking a generic support question. These capabilities are designed around vehicle questions, appointments, and getting a lead to your staff.
Chat2Schedule
Lets an online shopper book a dealership appointment right inside the chat window.
Inventory integration
Shows shoppers your latest available vehicles so conversations start from something real.
CRM lead delivery
Routes conversation leads into the dealership CRM your team already uses.
Email and SMS alerts
Notifies your staff when a promising conversation needs a person.
Chat-to-Phone
Hands a chat conversation over to a phone call when that is the better next step.
Reporting
Shows chat activity and lead volume so you can see what the channel is doing.
Involve
Lets dealership staff join a live conversation to take over or advise the agent.
Connect
Adds video calls for conversations that are better had face to face.
Promotional chat banners
Gives your website chat a place to surface an offer or seasonal message.
The journey
- 1A shopper asks a question
- 2The conversation gets a useful reply
- 3An appointment is booked or a lead is captured
- 4Your dealership team follows up
Features depend on the solution you select and how it is set up. Not all of these are included in the trial, and none are automatically integrated with your systems until setup is confirmed with our team.
Built to support your sales team—not replace your CRM.
Chat works alongside the systems you already run. Your DMS, your CRM and your inventory tools stay exactly where they are. What changes is that more of the questions coming in get a useful answer, and more of those conversations arrive to your staff with the details attached.
- Leads can be delivered into the CRM your team already uses
- Staff can join a conversation to take over or assist
- Conversations stay with the vehicle the shopper asked about
- Your team keeps control of pricing, availability and follow-up
Website chat
Illustrative example
What your team receives
Lead alert sent to staff
Appointment request for Saturday morning
Conversation details ready for CRM follow-up
Illustrative example of how a conversation and its follow-up can look. Not a transcript of a real customer, and not a guarantee of any specific outcome.
Which kind of chat fits your store?
Five options, each a different level of involvement from your team.
Managed human live chat
Real trained people answer for you
Best when you want coverage without adding staff.
Pebble chatbot
An AI chatbot handles common questions
Best for answering frequent questions instantly.
Hybrid AI + human routing
AI starts the chat, people step in when needed
Best for balancing speed with personal attention.
Chat software for your own team
Your staff run the chat themselves
Best if you want your team in every conversation.
Live call solutions
Phone-based engagement options
Best when shoppers want to talk it through.
Channel availability and integrations depend on your selected solution and setup. We will confirm trial scope, setup requirements, dates and post-trial pricing before activation.
See it working before you commit to anything.
Start with a 30-day free trial, or ask for a walkthrough of the solution that fits your store.
Questions dealers ask us
Will shoppers be talking to real people or to AI?
It depends on the solution you choose. Managed live chat puts trained people in the conversation. The Pebble chatbot handles common questions automatically. Hybrid routing starts with AI and brings in a person when the conversation needs one.
Can we support social media messages, not just our website?
Yes. Depending on your setup, conversations can come in from Facebook Messenger, Instagram and WhatsApp, and Chat-to-SMS continues a website chat by text when a shopper leaves the site. Channel availability depends on your selected solution and setup.
Will this work with the CRM we already use?
Conversation leads can be routed into a dealership CRM, and compatibility is confirmed during setup. We will walk through what your current systems support before anything goes live.
Can our own staff join a conversation?
Yes. Staff can join a live conversation to take over or assist the agent, so your team stays involved whenever they want to be.
What exactly is included in the trial?
We confirm trial scope, setup requirements, dates and post-trial pricing with you before activation. Not every solution or add-on is necessarily included, and nothing is activated automatically.
How do we request a demo?
Use the form on this page and choose the demo option. Our team will reach out to arrange a walkthrough of the solution that fits your store.
Request a trial or a demo
Tell us a little about your dealership and we will follow up about setup and next steps.
Prefer to talk first? Contact the Pro Car Finder team.